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Privacy Policy

Website and Software as a Service
Updated August 2023

SponsorNetwork, hosted by SponsorCloud, LLC (“SponsorNetwork”) is committed to the privacy of your information. This Privacy Policy is meant to help you understand the information we collect, why we collect it, and how you can manage it. This Privacy Policy applies to SponsorNetwork website available at https://members.sponsornetwork.io/ (the “Site”).  The terms “you,” “yours,” or similar expressions refers to users of this Site, as well as any other individuals whose information we collect and process through the Site. The terms “we,” “us,” “our” or similar expressions refer to SponsorNetwork and their agents, subsidiaries, affiliates, officers, employees, and partners. 

This Privacy Policy does not extend to anyone whose personal information is not under our control or management, including data that is collected by other websites that you may visit before or after this Site, and which are not governed by this Privacy Policy. We are not responsible for the data protection or privacy policies of any other websites and accept no responsibility or liability for those policies. Please carefully check the policies of other websites and services you use before you visit or submit personal information.  Specifically, this Site is operated by Mighty Software, Inc. dba Mighty Networks (“Mighty Networks”), which may also collect your information.  Please be familiar with their privacy policy as well as it relates to and applies to your use of this Site.

If you choose to use our Site, then you agree to the collection and use of information in relation to this Privacy Policy.  The information that we collect is used for providing and improving the Site.  We will not use or share your information with anyone except as described in this Privacy Policy.

This Privacy Policy is incorporated into and subject to the Terms of Use (“Terms of Use”) (available at www.sponsornetwork.io/terms).  Each time that you access or use the Site, you acknowledge that you have read, understand and agree to be bound by the Terms of Use and this Privacy Policy.  If you do not agree to the Terms of Use and this Privacy Policy, you must discontinue using our Site.

  1. Information We Collect

In order for you to use our Site, we need to collect and process certain types of personal information. We define personal information as information about you that is personally identifiable to you, such as your contact information (e.g., name, email address, or telephone number), and any other non-public information that is associated with such information (collectively, “Personal Information”).  It does not include aggregate information where your identity had been removed, deidentified, or made anonymous.  Depending on your use of our Site, this may include:

  • Information you provide to us when requesting to create a SponsorNetwork Account.  This information will include your first name, last name, and email address.  SponsorNetwork will NOT SELL this Personal Information to any third-party or use it for commercial purposes unrelated to the Site.
  • Information you provide as content by posting on the Site (“User Content”).  Note, while you retain ownership of any User Content you may post on the Site, you bear the risk of posting User Content on this online forum because anything You post is not confidential and may be seen by all other users.  As described in our Terms of Use, this Site is a private network and any other SponsorNetwork Account holder may see your User Content.
  • Information you provide to us by contacting us: Any personal information you may provide to us when you email or call us, such as name, phone number, employer, and any other details you provide in your communications. SponsorNetwork may also request your contact information for the purposes of having someone contact you for additional information, or in response to your request for information from us.
  • Information about your usage and activity on the Site that is collected via Mighty Networks and shared with us through Mighty Networks’ dashboard.  For more information on how your usage and activity data is collected, see Mighty Networks’ privacy policy.
  1. How We Use Your Information

Sponsor Network may use the Personal Information we collect for the following purposes:

  • To allow you to sign into your SponsorNetwork Account and communicate with you about your Account.
  • To provide customer service and our support services, or respond to any requests you make;
  • To facilitate SponsorNetwork’s development, design, marketing or quality improvement of the Site and to improve our general business purposes;
  • To ensure our Site is relevant to you and your interests;
  • To detect, investigate and prevent activities that may violate our policies or be illegal;
  • To review whether it is responsive to a subpoena or other legal request we have received.
  1. How Your Information May Be Shared

SponsorNetwork will never sell or rent any of your Personal Information, and we will never share your Personal Information publicly without your consent. However, we may share any and all of your information in the following instances:

  • Private SponsorNetwork Users.  Your SponsorNetwork Account profile information and your User Content is shared on the Site with all other SponsorNetwork Account members.
  • Law Enforcement.  We may disclose Personal Information when it is reasonably necessary to conduct our business, in connection with the sale of a business, to enforce our Terms of Use or rules, to ensure the safety and security of our guests and third parties, or to protect our rights and property and the rights and property of our guests and third parties, and to comply with the law, law enforcement, or other legal request.
  • Directed By You.  We may share your Personal Information when you direct us to share your information with third-party sites or platforms.
  1. Protection of Your Personal Information

We take the security of your Personal Information seriously and follow industry-standard practices to protect the data we collect and process. SponsorNetwork has therefore put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the personal information that SponsorNetwork collects. Access to Personal Information will be restricted to our authorized personnel who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties.

Remember, the safety and security of your information also depends on you. You must take precautions to protect the security of any personally identifiable information that you may transmit over any public or untrusted network by using encryption and other techniques to prevent unauthorized persons from intercepting or receiving any personally identifiable information. You are responsible for the security of your information when using unencrypted, open access, public or otherwise unsecured networks. No method of transmission over the internet or electronic storage is completely secure, so SponsorNetwork cannot guarantee its absolute security.

In the event you disclose any of your Personal Information in a public forum, the information in that disclosure will be treated as public, we will not take any steps to protect, secure, or delete that disclosure, and you should not have any expectation of privacy or confidentiality with regards to that disclosure.

  1. Data Transfers

Because SponsorNetwork is a US-based company, your information may be collected and processed in the United States. Additionally, as part of the products and services offered to you through our Site, the information which we collect about you may be transferred to, and stored in, one or more countries other than where you currently reside. For example, this may occur if any of our servers or third-party service providers are located in a country other than yours. These countries may have different data protection laws that are similar to your current residence. However, if we transfer your information in this way, we will put in place appropriate protection through written agreements to make sure your personal data remains adequately protected and is treated in line with this Privacy Policy.

  1. How You Control Your Information

You may modify, change, or correct your Personal Information by contacting us at support@sponsorcloud.io.

If you want to delete your SponsorNetwork Account, we are sorry to see you go, and we hope that you will give us the opportunity to discuss any issues or concerns that you have had regarding the Site. To delete your account, please contact us at support@sponsorcloud.io. Once we receive your request, we will then take steps to delete your Personal Information within a commercially reasonable time. We may retain some information for our own backup, archival, record or audit purposes and as otherwise required by law, however, we will only retain the information for those purposes. Please note that we will only be able to delete your Personal Information that is within our control, and we will not be able delete your Personal Information that we had previously shared with others in accordance with this privacy policy.

  1. Retention

We will continue to store and process your Personal Information until the earlier of (i) your request that we delete your Personal Information in accordance with the procedures set forth in this Privacy Policy, (ii) your Personal Information is no longer required to fulfill the identified purpose for which it was collected, or (iii) we decide to delete your Personal Information for reasons such as because your failure to use the Site for a prolonged period of time (as determined in our sole discretion) or another business reason makes it desirable for us to delete your information.

  1. Choice of Law

The laws of the State of Ohio shall govern any dispute, including those disputes arising from SponsorNetwork’s use of Personal Information or otherwise relating to privacy, as specified in the Terms of Use. This Policy does not create rights enforceable by third parties.

  1. Questions or Comments

If you have questions or comments about this Privacy Policy, or if you are not completely satisfied with this Privacy Policy or its application by us, we invite you to convey your concerns or suggestions to us at support@sponsorcloud.io. If you have an applicable disability, you may also contact us at the above email address to request access to this Privacy Policy an alternative format. We will reply as quickly as possible and inform you of the steps, if any, that have been or will be taken in order to address your concern or implement the suggestion.

  1. Updates and Changes

We may update this Privacy Policy from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. If you keep using our Site after a change, that means you accept this Privacy Policy.

  1. Special Policies for California Residents

In accordance with the obligations under the California Consumer Privacy Act (“CCPA”), we set forth the following additional notices and policies with respect to the residents of California who use the Service.

Categories of Personal Information

The following are categories of Personal Information collected from consumers, the categories of sources from which the information was collected, and the business purpose for which the information was collected and disclosed within the last twelve (12) months. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract.  Note that SponsorNetwork DOES NOT SELL Your Personal Information.

Statutory Sensitive Personal Information

California Residents Rights

Right to Know/Access Personal Information:  California residents have the right to request access to categories of Personal Information collected about you within the last 12 months and information regarding the source of that information, the business or commercial purposes for which we collect it, and the third parties and service providers with whom we share it.  If we sold or disclosed your Personal Information for a business purpose, then California residents have the right to two separate lists disclosing (1) the sales, identifying the personal information categories that each category of recipient purchased, and (2) disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained. Lastly, California residents have the right to specific piece of personal information we collected, or a data portability request.

Right to Request Deletion of Personal Information:  Subject to certain exceptions under Cal. Civ. Code §1798.105(c) and (d), California residents have the right to, at no charge, request deletion of their Personal Information that we have collected about them and to have such Personal Information deleted, except where an exemption applies.  We will delete or deidentify personal information not subject to an exception from our records and will direct our service providers to take similar action.

Right to Opt Out of Sale of Personal Information:  Under the CCPA, California residents have the right to opt-out of our sale of their Personal Information.  SponsorNetwork does NOT SELL any personal information to another business or a third party for monetary or other valuable consideration.  

Right to Non-discrimination:  The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA.  Unless permitted by the CCPA, we will not (a) deny you goods or services, (b) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, (c) provide you a different level or quality of goods or services, or (d) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. 

How to Submit a Request to Exercise Your Rights

You may submit a request to exercise your rights as listed above by contacting us in any of the following manners:

  • Submit a written request to support@sponsorcloud.io.
  • Call us at (346) 776-2236.

Only you, or someone legally authorized to act on your behalf, may make a request to know or delete related to your personal information.  (See Authorized Agent section below).  You may also make a request as an Authorized Agent to know or delete on behalf of your child by following the same instructions listed above.

Any request received from a California resident will be responded to as required by law.  You may only submit a request to know twice within a 12 month period.  

Persons with disabilities may obtain this notice in alternative format upon request by contacting us at support@sponsorcloud.io.

Verification Procedures

In order to process a request to exercise a California residents’ rights, we must verify your request.  We do this by asking you to provide personal identifiers we can match against information we may have collected from you previously; and by confirming your request using the email or telephone account stated in the request.

Authorized Agent

California Residents may authorize another individual or a business registered with the California Secretary of State, called an authorized agent, to make requests on your behalf.  We require that you and the individual complete affidavits in order to verify the identity of the authorized agent and confirm that you have authorized them to act on your behalf. 

Response Timing

We will confirm receipt of your request within 10 business days.  If you do not receive a confirmation with the 10-day timeframe, please contact us at support@sponsorcloud.io.  We endeavor to substantively respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to another 45 days), we will inform you of the reason and extension period in writing.  We will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding our receipt of your request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance, specifically by email.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Financial Incentives

A business may offer financial incentives for the collection and use of California residents' personal information, provided it is not unjust, unreasonable, coercive or usurious, and is made available in compliance with applicable transparency, informed consent, and opt-out requirements.  California residents may not be included in such incentives without their prior informed opt-in consent.  SponsorNetwork DOES NOT offer any rewards programs, incentives or price differences for the collection or sharing of data at this time.  

California Do Not Track Disclosure

Do Not Track is a privacy preference that users can set in their web browsers.  When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user.  At this time, we do not respond to Do Not Track browser settings or signals.

California’s Shine the Light Law

California Civil Code Section 1798.83 permits customers of SponsorNetwork who are California residents to request certain information regarding and/or opt-out of our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at support@sponsorcloud.io.

  1. Special Policies for Canadian Residents

In accordance with the obligations under the Personal Information Protection and Electronic Documents Act (“PIPEDA”), we set forth the following additional notices and polices with respect to the residents of Canada who use the Service.

Your Rights to Your Personal Information

  • The right to withdraw your consent (where our processing activity is based on your consent);
  • The right to be provided with details about what personal data we hold about you and whether your personal data has been transferred to a third-party, and to be provided with a copy of your personal data;
  • The right to stop receiving marketing communication; and
  • The right to require us to update any inaccuracies in the personal data we hold.  In order to assist us with this, please keep your account information up to date;

To exercise any of your rights set forth in this section, please contact us at support@sponsorcloud.io.  Subject to our authentication of your identity, we will act on your request promptly.  If SponsorNetwork denies your request, we will advise you of the reason for the refusal.

If you are not satisfied with how we have addressed your complaint or concerns, you can also contact your appropriate data privacy regulator.  If you are located in Canada, your appropriate data privacy regulator may be the Office of the Privacy Commissioner of Canada or a local provincial privacy regulator.

Note: Publicly available information is defined under SOR/2001-7.  This includes information such as any personal information including the name, title, address and telephone number of an individual that appears in a professional or business directory, listing or notice, that is available to the public, where the collection, use and disclosure of the personal information relate directly to the purpose for which the information appears in the directory, listing or notice.  (For full definition see SOR/2001-7).

An organization may collect, use and disclose publicly available Personal Information without the knowledge or consent of the individual.

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